Trade Customers

The Hema Maps Trade Portal offers trade customers and their sales representatives the ability to place orders directly into Hema's ordering system, view their account history, check product availability and pricing, and monitor the status of their orders. If you've not yet received login details for your account, contact Hema Maps Sales Support.

Go to the Trade Portal

Hema Sales Support
Phone: 07 3340 0000 / +61 7 3340 0000
Email: info (at)

Becoming a Hema Maps reseller

To join the Hema Maps family, contact the Customer Service Department on (07) 3340 0000 or via email info (at)

Sales Representatives

Sales & Marketing Director: Natasha Muratidis

National Sales Manager: Wayne Madge

Portal support

The portal is closed while our internal accounting systems require upgrades or other maintenance, generally on the first Saturday morning of each month between 6:30am and 8:15am AEST. Notices about scheduled outages will appear below and sometimes on the portal login screen. Unfortunately, nothing's perfect and despite our best efforts, the portal does have unscheduled downtime. It is monitored, but you might notice a problem before we do. Please contact the Hema Sales Support during normal business hours to obtain assistance, outside of hours assistance is available by emailing infotech (at)

Trade Portal status: Active